Reference

How ziatogel link Handles Your Personal Data

Your personal data — from your account registration details to your deposit history via DANA, OVO, GoPay, and QRIS — is handled under a clear, documented policy we…

Encrypted account storageDANA, OVO, GoPay, QRIS transaction privacyData access requests acceptedNo data sold to third partiesPolicy updates notified by email
ziatogel link How ziatogel link Handles Your Personal Data
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something on your account, or understand how a specific piece of information…

Live Chat Start a privacy request directly in the live chat window on our site.
Email Support Send your data access or correction request to our support email address.
Account Help Centre Log in, navigate to Settings, then select Privacy & Data.
DATA HANDLING DETAIL

Six Ways We Protect What You Share With Us

Protecting your data is an operational commitment at ziatogel link, not a checkbox exercise. Every measure listed below is active on your account from the moment you complete registration — including accounts…

End-to-End Encryption

All data exchanged between your browser or app and our servers is encrypted using TLS 1.3. This covers your login credentials, payment channel details for DANA and OVO, and any document you submit during account verification.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly for you. You can review and adjust cookie preferences at any time through the Cookie Settings link in the site footer.

Account Security Layers

Two-factor authentication is available on every account. We also flag login attempts from unrecognised devices and send an immediate email alert — giving you a real-time chance to block access you did not authorise.

Data Retention Schedule

Account records and transaction logs — including GoPay and QRIS deposit confirmations — are kept for the period required under applicable financial standards. Once that period ends, data is deleted from our active servers and purged from backups.

No Third-Party Data Sales

We do not sell, rent, or trade your personal information. Payment processors such as those routing QRIS transactions receive only the data needed to complete your transfer — nothing more — and operate under binding data agreements.

Your Right to Access and Correct

You can request a full export of the data we hold on you, ask us to correct inaccuracies, or request deletion of specific records, where local law permits. Submit the request via live chat, email, or the Account Help Centre.

Your Privacy Questions, Answered Clearly

Below are the questions we hear most often about how your data is managed on this platform. If something you need is not covered here, our privacy team is available via live chat from 08:00 to 23:00 WIB every day of the week.

We collect your name, email address, phone number, and the payment channel details you register — such as your DANA or OVO wallet number. We also log your IP address and device type at login to protect your account from unauthorised access.

Yes. Payment data for QRIS, GoPay, DANA, and OVO is stored in encrypted form on servers with access controls. Plain-text payment credentials are never written to our databases, and the processors who route your transfers are contractually bound to the same standards.

You can. Log in, go to Settings, then Privacy & Data to download an account summary. Alternatively, contact our support team via live chat or email with your registered account name and we will compile a full export within seven business days.

Transaction records — including every DANA deposit and QRIS withdrawal confirmation — are retained for the period required under applicable financial compliance standards. After that window closes, records are deleted from active systems and purged from backups.

No. We do not sell, rent, or share your personal data with advertisers or data brokers. The only third parties who access a portion of your data are payment processors, and they receive only what is strictly necessary to complete your transaction.

Send a request through live chat (08:00–23:00 WIB), email our support address, or use the Privacy & Data section in your account settings. We acknowledge requests within one business day. Deletion is subject to what local law permits regarding financial record retention.

Yes. If we make a material change to how we collect or use your data, we will send a notification to your registered email address before the change takes effect. The updated policy date is always shown at the top of this page so you can track revisions easily.